DOT Compliance
HIGHFLYR DOT & Regulatory Compliance Statement
Comprehensive Air Charter Broker Disclosures, Consumer Protections & Aviation Regulatory Framework.
- Document Reference
- DOT-COMP-2026-V3
- Effective Date
- August 17, 2026
- Last Updated
- August 17, 2026
1. Regulatory Jurisdiction & Statement of Purpose
HighFlyr Aviation Technologies, Inc. ("HighFlyr," "Company," "we," "us," or "our") is dedicated to absolute transparency, consumer protection, and strict compliance with federal aviation law.
HighFlyr arranges air transportation in compliance with the U.S. Department of Transportation (DOT) regulations codified in 14 CFR Part 295 (Air Charter Brokers), the economic authorities of Title 49 of the United States Code (49 U.S.C. Subtitle VII), and safety directives enforced by the Federal Aviation Administration (FAA) and the Transportation Security Administration (TSA).
2. Air Charter Broker Status & Operational Control Disclaimer (14 CFR § 295.23)
MANDATORY NOTICE TO ALL PASSENGERS & CHARTERERS
Air Charter Broker Status: HighFlyr is an air charter broker and technology platform. HighFlyr is NOT a direct air carrier, indirect air carrier, or foreign air carrier in operational control of aircraft.
Independent FAA Part 135 Direct Air Carriers: All private jet flights arranged, brokered, pooled, or booked through the HighFlyr website, mobile software applications, or concierge desk are operated exclusively by properly licensed, FAA-certificated Part 135 Direct Air Carriers (or authorized foreign civil aviation direct air carriers) who maintain full legal and operational control of the aircraft at all times.
No Common Carriage Operations: HighFlyr does not hold an air carrier operating certificate issued by the FAA under 14 CFR Part 119, does not own aircraft in commercial operation, and does not provide direct air transportation services.
3. FAA Operational Control & Safety Framework (14 CFR § 295.20)
Under 14 CFR § 1.1 and federal aviation safety standards, Operational Control is defined as the sole authority to initiate, conduct, or terminate a flight.
A. Carrier Authority & Citizenship (49 U.S.C. § 40102(a)(15))
HighFlyr contracts only with direct air carriers that:
Hold valid economic authority from the Office of the Secretary of Transportation (OST);
Hold active FAA Part 135 Operations Specifications (OpSpecs) with appropriate safety authorizations;
Are bona fide citizens of the United States under 49 U.S.C. § 40102(a)(15) for all domestic U.S. point-to-point operations.
B. Exclusive Scope of Carrier Operational Responsibility
The operating Direct Air Carrier is strictly and exclusively responsible for all operational matters, including:
Flight Crew: Captain and First Officer FAA licensing, type ratings, background checks, medical clearances, and flight/duty time limitations under 14 CFR Part 135 Subpart F;
Aircraft Airworthiness: Aircraft maintenance, phase inspections, avionics certification, and Minimum Equipment List (MEL) compliance;
Flight Dispatch & Navigation: Fuel planning, payload calculations, weight and balance verification, runway performance assessments, and airspace slot management;
Pilot-in-Command (PIC) Authority: The designated Pilot-in-Command has absolute and final authority regarding aircraft airworthiness, weather go/no-go decisions, passenger boarding clearance, in-flight diversion, and all tactical flight safety determinations.
4. Mandatory Pre-Contract Consumer Disclosures (14 CFR § 295.24)
Prior to entering into a binding contract for a specific flight, series of flights, or shared seat allocation, HighFlyr provides clear electronic disclosures to all charterers and passengers:
A. Compulsory Disclosures (14 CFR § 295.24(a)(1), (2), (6))
Operating Carrier Identity: The registered corporate name of the direct air carrier in operational control of the aircraft, along with any operational "Doing Business As" (DBA) trade names.
Broker Capacity: HighFlyr clearly discloses whether it is acting as an agent of the charterer/passenger; an agent of the direct air carrier; or an indirect air carrier / principal.
Broker Liability Insurance: The existence, coverage scope, and monetary limits of any liability insurance policy maintained by HighFlyr (which applies in addition to the primary commercial aircraft hull and liability coverage held by the direct operator).
B. Disclosures Provided Upon Request (14 CFR § 295.24(a)(3), (4), (5))
Upon customer or passenger request prior to contract execution, HighFlyr will disclose:
Corporate & Business Relationships: The existence of any pre-existing corporate, financial, equity, or contractual relationship between HighFlyr and the operating direct air carrier that may have a bearing on carrier selection.
Total All-Inclusive Costs: The total price of the air transportation paid to or through HighFlyr, including broker commissions, carrier charter rates, and applicable Federal Excise Taxes (FET).
Third-Party Fees: An itemized breakdown or good-faith estimate of third-party fees for which the charterer is responsible (e.g., aircraft de-icing fees, FBO hangar fees, international customs handling, and after-hours ramp fees).
5. Schedule Changes, Carrier Substitutions & Refund Rights (14 CFR § 295.24(b)-(f))
Aviation operations are subject to dynamic variables, including mechanical holds, crew duty cutoffs, and adverse weather systems:
Timely Notice of Substitutions: If the direct air carrier, aircraft model, departure airport, or schedule changes after contract execution, HighFlyr will provide notice to the passenger within a reasonable timeframe after receiving notification from the direct air operator.
Right to Full Refund: If a change in the direct air carrier occurs and HighFlyr fails to provide notice within a reasonable timeframe prior to the scheduled departure, the passenger has the statutory right to cancel the contract and receive an immediate, full refund of all amounts paid.
Carrier Inability to Perform: If a direct air carrier cancels a flight due to unscheduled mechanical failure or weather grounding, HighFlyr will make commercially reasonable efforts to procure a comparable replacement aircraft. If replacement arrangements cannot be finalized or are declined by the passenger, the unused portion of the fare will be refunded promptly.
6. Prompt Refund Standards (14 CFR § 374.3 & 12 CFR Part 226)
HighFlyr enforces strict accounting timelines for customer refunds in compliance with federal consumer credit regulations:
Credit Card Transactions: Refund requests for payments made via credit card will be transmitted to the card issuer within seven (7) business days following the determination of refund eligibility.
Cash, ACH & Wire Transactions: Refunds for payments processed via bank wire, ACH, or check will be issued within twenty (20) business days of receipt of a valid refund request.
7. Prohibition of Deceptive Practices & Truth-in-Advertising (14 CFR § 295.22 & § 295.50)
HighFlyr adheres strictly to federal truth-in-advertising mandates:
No Misrepresentation of Authority: HighFlyr never represents, implies, or advertises that it is a direct air carrier, commercial scheduled airline, or aircraft operator.
Transparent Branding & Livery: If HighFlyr displays its name, logo, or brand styling on charter marketing collateral or aircraft visual renderings, the legal corporate name of the direct Part 135 air carrier is prominently displayed to prevent consumer confusion.
Accurate Equipment Representation: HighFlyr accurately represents aircraft category, seat configuration, year of manufacture, refurbishment status, and performance capabilities.
8. TSA Secure Flight & Homeland Security Directives
All private flights arranged by HighFlyr comply with mandatory federal security programs enforced by the Transportation Security Administration (TSA) and U.S. Customs and Border Protection (CBP):
TSA Secure Flight Manifest Program (49 CFR Part 1560): All passengers must provide full legal name (matching government photo ID), date of birth, gender, and Known Traveler Number (KTN / TSA PreCheck, if applicable) prior to flight manifest transmission.
Twelve-Five & Private Charter Security Programs (TFSP / PCSP): Aircraft exceeding 12,500 lbs maximum takeoff weight (MTOW) operate under strict federal security regulations, including passenger watchlist screening, FBO apron badging, and strict weapon/hazardous material prohibitions.
FBO Ramp Clearance: All passengers must present valid, unexpired government-issued identification (Driver’s License or Passport) to direct air carrier crew or FBO ground handling personnel prior to aircraft boarding.
9. Regulatory Inquiries & Compliance Contacts
For questions regarding our DOT disclosures, direct air carrier audits, certificate verification, or federal compliance records:
HighFlyr Aviation Technologies, Inc.
Division: Aviation Regulatory, Legal & DOT Compliance
Dedicated Compliance Email: compliance@highflyr.com
Direct Air Broker Desk: broker-desk@highflyr.com
Mailing Address: HighFlyr Aviation Technologies, Inc., United States
Federal Aviation Inquiries: U.S. Department of Transportation, Office of Aviation Consumer Protection (1200 New Jersey Ave, SE, Washington, DC 20590)
